Booking Fee Policy

At MKE Aesthetics & Wellness, we value your time and strive to provide every client with a smooth, personalized experience. To help us serve you best, please review our booking and cancellation policies below.

Booking Fee Policy

New Clients

• A non-refundable $50 booking fee is required to secure your appointment.
• This fee will be credited toward your total service cost at the time of your visit.
• If you no-show, the $50 fee will be forfeited and additional charges may apply per our cancellation policy.

Services Requiring a Booking Fee

A $50 non-refundable booking fee applies to the following services:

• Neuromodulators (Botox, Dysport, Xeomin, Jeuveau)
• Dermal Fillers
• SkinPen Treatments
• Facials, Chemical Peels, and all Aesthetic Services
• Bioidentical Hormone Replacement Therapy (bHRT) Appointments

This fee will be applied toward your total balance at checkout.

Online Bookings

• A valid credit card is required to book online.
• Based on your appointment type and client status (new, existing, member, or Groupon), a $50 fee may apply.
• If applicable, the fee will be processed within 24 hours. If the card is declined, we'll reach out to update your payment method.

Existing Clients

• A credit card must be kept on file for all bookings.
• Booking fees only apply when scheduling the services listed above.

Members

• Active members are not required to pay booking fees.
• A valid card must still be kept on file.

Groupon Clients

• A credit card is required to book.
• If you no-show, we reserve the right to charge a $50 fee.

Cancellation & No-Show Policy

We kindly ask for advance notice when canceling or rescheduling appointments to respect our team’s time and other clients’ access to care.

• Cancellations made less than 24 hours before the appointment will incur a $75 cancellation fee.
• Cancellations made within 12 hours of the appointment will incur a $125 cancellation fee.
• No-shows (no notice provided) will be charged a $150 fee.

Emergencies & Special Circumstances

We understand that life happens. In the event of an emergency or unexpected issue, please contact us as soon as possible. Fees may be waived or adjusted on a case-by-case basis.

How to Cancel or Reschedule

Please call or text us at 262-287-8050 with your full name, appointment date, and time to cancel or reschedule.